Privacy Policy

Your privacy is important to us. If you are a customer, subscriber, or visitor to www.sharedmemories.com ("Site"), this Privacy Policy will apply to you ("You").

The Site is owned and managed by Shared Memories Pty Ltd (referred to in these terms as "Shared Memories", "we", "us", and "our").

WHO WE ARE AND HOW YOU CAN CONTACT US

We are Shared Memories, based in South Africa. We are committed to protecting your privacy and respecting and upholding your rights when you use this Site.

This Privacy Policy applies to the products and/or services we provide on our Site and social media channels, and explains how we collect, hold, use, and disclose data in compliance with the requirements of the Protection of Personal Information Act (POPIA) of South Africa and relevant international privacy standards, constituting part of our Website Terms & Conditions.

This Privacy Policy does not cover information that you submit on third-party websites, apps, or platforms, even if we provide a link to that website or communicate with you on those sites. After following a link to any third-party content, you should read their posted privacy policy for information about how they collect and use personal information.

You can contact us for privacy-related questions by emailing us at: privacy@sharedmemories.com.

UPDATES TO OUR PRIVACY POLICY

Please make sure to check in on our Privacy Policy periodically, as we may update this Privacy Policy from time to time in order to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes, or for other operational, legal, or regulatory reasons. We will always ensure that the current date of the Privacy Policy, also known as the "Effective Date," is prominently displayed at the top of this Privacy Policy, so you know it’s the latest version.

If the changes are significant, or if required by applicable law, we will contact you (based on your selected preferences for communications from us) and notify all our registered users with the new details and links to the updated or changed policy.

If required by law, we will get your permission or give you the opportunity to opt in to, or opt out of, any new uses of your personal information.

OUR RESPONSIBILITIES

As the providers of the products and services on this Site, we determine how and why your data is processed. We only collect and use your personal information when we have a legitimate reason for doing so. In such instances, we only collect personal information that is reasonably necessary to provide our services to you. We do not sell or rent your details to any third parties. We are committed to protecting your privacy and we want you to know exactly what information is collected and how we use it.

YOUR RESPONSIBILITIES

Please read this Privacy Policy, Acceptable Use Policy, and, to the extent applicable, Guest Terms and Host Terms. If you provide us with any data relating to a third party, you confirm that you have the right to authorize us to process that data on your behalf in accordance with this Privacy Policy.

WHEN AND HOW WE COLLECT DATA

Information (Data) we collect falls into one of two categories:

  • "Voluntarily provided," which refers to any information you knowingly and actively provide us when purchasing a product or using our services; and/or
  • "Automatically collected," which refers to any information automatically sent by your devices in the course of accessing our products and services.

We may combine voluntarily provided and automatically collected personal information with general information or research data we receive from other trusted sources. For example, our marketing and market research activities may uncover data and insights, which we may combine with information about how visitors use our Site to improve our Site and your experience on it.

We may also collect data when you:

  • Register for an account
  • Subscribe to any correspondence we publish
  • Send us a direct message or interact with us on social media
  • Send us an email to any of our nominated emails
  • Purchase any product or service from our Site
  • Participate in competitions, events, promotions, and giveaways
  • Complete a customer survey
  • Accept our cookies and other tracking technologies on any device
  • Voluntarily submit your data to us for any reason

INFORMATION FROM THIRD PARTIES

If we receive personal information about you from a third party, we will protect it as set out in this Privacy Policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

This Privacy Policy reflects Shared Memories' business practices and compliance with South African and international privacy laws. Please contact us for further clarification or specific inquiries regarding data collection and usage.